Whether you’re a newbie or an experienced hearth professional, sometimes you could run into a situation where you need additional help. Luckily, high quality and comprehensive support is at the touch of your fingertips with Enchanted Fireside! High quality customer care is our top priority, so we’ve developed a full-service support program both online and by phone to provide additional assistance for our full suite of products and services. With have professional hearth and retail specialists on duty to provide the answer to all of your questions – from how to extend your warranty to how to light your gas fireplace. For immediate support, give us a call to chat LIVE with a Enchanted Fireside professional or fill out our online contact form to schedule a personal consultation.
FREE & comprehensive Support is Available for the following & more:
- Wood, gas, electric & pellet fireplaces
- Wood, gas, electric & pellet stoves
- Wood, gas, electric & pellet inserts
- Warranty service
- Financing
- Installation & minor repairs
- Maintenance & operation
*Our customer support services are offered exclusively for hearth products purchased from Enchanted Fireside
