How do I clean the glass?
It is important to clean your glass after the initial 3 hours of burn time. Failure to do so can cause permanent … Read more
How often do I have to clean my fireplace and vent?
Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a … Read more
My fan kit is noisy. What can I do?
Our fan kits come with a rheostat control (like a light dimmer). You can turn the control down to reduce the air … Read more
Can I operate my fireplace with the fan off?
Yes. For direct vent gas/propane fireplaces, you should generally open decorative screen fronts if you will be using the fireplace without the … Read more
Installation
- Can I install a fireplace, stove or insert myself?
- I am limited on space in my living room. Do you have any installation suggestions?
- Can I install one of your indoor fireplaces outside?
- I want my builder to build a “bump-out” for my new gas fireplace. What size should it be?
- Do I need a permit to install a hearth appliance in my home?
Can I install one of your indoor fireplaces outside?
No. We carry a wide variety of products that can be used in an outdoor porch, patio or open area.
I want my builder to build a “bump-out” for my new gas fireplace. What size should it be?
First, select your fireplace, discuss your plans with Enchanted Fireside for best recommended installation options, and refer to the installation instructions specific … Read more
I am limited on space in my living room. Do you have any installation suggestions?
Absolutely. Our Direct Vent gas fireplaces can be installed in virtually any room (bedroom, bathroom and even mobile homes), or between rooms. … Read more
Can I install a fireplace, stove or insert myself?
Yes, recognizing that installation of our hearth products must be done in strict accordance with local or national building codes, and the … Read more
Can I install a blower or fan kit on my fireplace after the fireplace has been installed?
Usually, yes. You can generally add a blower or fan kit to a fireplace that has louvers or grills on the front. … Read more
