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Showroom Hours:
Tues-Sat: 10 AM-4 PM

Sun-Mon: Closed

Phone Support: Mon-Fri: 10 AM-4 PM

best fireplace and stove shop Enchanted Fireside

1-800-782-5500 728 W Boylston St, Worcester, MA 01606
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FAQ Topics

Wood Burning

December 16, 2015 by ecadmin

  • How do I convert my wood-burning fireplace that has a gas log set installed back to wood?
  • Are there any benefits to installing a glass door onto my Fireplace?
  • How should I use the glass doors on my wood-burning fireplace?
  • Why am I feeling a cold draft from my wood fireplace?
  • How efficient is a wood-burning fireplace?
  • What’s the best way to start a fire in my wood-burning fireplace?
  • I have a fan kit on my woodburning fireplace but it doesn’t seem to blow much air.
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Filed Under: FAQ Topics, faqs

Electric Fireplaces & Stoves

December 16, 2015 by ecadmin

  • How hard are electric fireplaces to install?
  • Are electric fireplaces safe?
  • Are electric fireplaces expensive to operate?
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Filed Under: FAQ Topics, faqs

Remote Controls

December 16, 2015 by ecadmin

  • Why should I buy a remote control?
  • Can I have a hand-held remote control and a wall switch?
  • How far away from the fireplace can I be and activate the fireplace with a remote control?
  • What powers the remote control?
  • How do I resolve a diagnostic message on my Quadra-Fire Mt. Vernon wall control?
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Filed Under: FAQ Topics, faqs

Pellet/Bio Fuel Burning

December 16, 2015 by ecadmin

  • Do you sell pellets?
  • Can wood pellets heat my home?
  • Pellet Stoves and Pellet Inserts – Getting Started 
  • Why are pellet stoves so popular?
  • What are pellets made of?
  • Can I burn corn in my pellet stove?
  • How do I change the tadpole gasket on my Quadra-Fire Castile or Santa Fe stove or insert?
  • Which Quadra-Fire pellet stove will operate in event of a power outage?
  • How long will my Mt. Vernon Pellet Stove run on a battery?
  • Pellet Stove Battery Backup: Heating With Pellet Stoves in a Power Outage
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Filed Under: FAQ Topics, faqs

Operation and Maintenance

November 24, 2015 by ecadmin

  • My fan kit is noisy. What can I do?
  • Why am I feeling a cold draft from my fireplace?
  • How do I clean the glass?
  • How often do I have to clean my fireplace and vent?
  • Can I operate my fireplace with the fan off?
  • The mantel on my fireplace is unusually hot.
  • How to start up your Quadra-Fire pellet stove after annual maintenance?
  • Do you have parts?
  • What Preventative Maintenance Services Do You Offer?
  • How do I replace the igniter on my Quadra-Fire Mt. Vernon stove or insert?
  • How do I reset my QuadraFire Mt. Vernon stove or insert?
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Filed Under: FAQ Topics, faqs, Help and Support

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Let us add an ENCHANTING fire to your home.

Visit Enchanted Fireside’s showroom for a large selection of fireplaces, stoves, and inserts and personalized consultation from our team of designers and hearth experts.

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Phone & Hours

1-800-782-5500

CLOSED: 12/24 – 12/28
OPEN: 12/29 – 12/30, 10a – 4p
CLOSING EARLY:12/31, 10a – 2p
CLOSED:
New Years Day

Location

728 W Boylston St, Worcester, MA 01606

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Enchanted Fireside is feeling excited at Worcester Massachuttes.

19 hours ago

Enchanted Fireside
SAVE ON PURCHASE AND INSTALLATION! There's no better time than now to makeover that old, inefficient fireplace, OR add an alternative heat source to your home. Visit our showroom and speak with our design experts to learn more about the new 2021 Tax Credit.enchantedfireside.com/promos/ ... See MoreSee Less

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