FAQ Topics

• How do I convert my wood-burning fireplace that has a gas log set installed back to wood?
• Are there any benefits to installing a glass door onto my Fireplace?
• How should I use the glass doors on my wood-burning fireplace?
• Why am I feeling a cold draft from my wood fireplace?
• How efficient is a wood-burning fireplace?
• What’s the best way to start a fire in my wood-burning fireplace?
• I have a fan kit on my woodburning fireplace but it doesn’t seem to blow much air.

• How hard are electric fireplaces to install?
• Are electric fireplaces safe?
• Are electric fireplaces expensive to operate?

• Why should I buy a remote control?
• Can I have a hand-held remote control and a wall switch?
• How far away from the fireplace can I be and activate the fireplace with a remote control?
• What powers the remote control?
• How do I resolve a diagnostic message on my Quadra-Fire Mt. Vernon wall control?

Do you sell pellets? Can wood pellets heat my home? Pellet Stoves and Pellet Inserts – Getting Started  Why are pellet stoves … Read more

• What does it cost to put in a new fireplace?
• What does the term “zero clearance” mean?
• I want the look of a great fire but don’t want heat. What are my options?
• What does an outside air kit do and do I need one?
• Can I install a blower or fan kit on my fireplace after the fireplace has been installed?
• How do I measure for new glass fireplace doors?
• Gas Inserts and Gas Fireplaces, Direct Vent, Natural Vent or Unvented?

Click on the link above to watch HPBA National Associations Burn Wise Video Series that teaches you the correct way to burn wood in your stove or fireplace.