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Showroom Hours:
Tues-Sat: 10 AM-4 PM

Sun-Mon: Closed

Phone Support: Mon-Fri: 10 AM-4 PM

best fireplace and stove shop Enchanted Fireside

1-800-782-5500
728 W Boylston StWorcester, MA 01606
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FAQ Topics

Wood Burning

December 16, 2015 by ecadmin

  • How do I convert my wood-burning fireplace that has a gas log set installed back to wood?
  • Are there any benefits to installing a glass door onto my Fireplace?
  • How should I use the glass doors on my wood-burning fireplace?
  • Why am I feeling a cold draft from my wood fireplace?
  • How efficient is a wood-burning fireplace?
  • What’s the best way to start a fire in my wood-burning fireplace?
  • I have a fan kit on my woodburning fireplace but it doesn’t seem to blow much air.
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Filed Under: FAQ Topics, faqs

Electric Fireplaces & Stoves

December 16, 2015 by ecadmin

  • How hard are electric fireplaces to install?
  • Are electric fireplaces safe?
  • Are electric fireplaces expensive to operate?
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Filed Under: FAQ Topics, faqs

Remote Controls

December 16, 2015 by ecadmin

  • Why should I buy a remote control?
  • Can I have a hand-held remote control and a wall switch?
  • How far away from the fireplace can I be and activate the fireplace with a remote control?
  • What powers the remote control?
  • How do I resolve a diagnostic message on my Quadra-Fire Mt. Vernon wall control?
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Filed Under: FAQ Topics, faqs

Pellet/Bio Fuel Burning

December 16, 2015 by ecadmin

  • Do you sell pellets?
  • Can wood pellets heat my home?
  • Pellet Stoves and Pellet Inserts – Getting Started 
  • Why are pellet stoves so popular?
  • What are pellets made of?
  • Can I burn corn in my pellet stove?
  • How do I change the tadpole gasket on my Quadra-Fire Castile or Santa Fe stove or insert?
  • Which Quadra-Fire pellet stove will operate in event of a power outage?
  • How long will my Mt. Vernon Pellet Stove run on a battery?
  • Pellet Stove Battery Backup: Heating With Pellet Stoves in a Power Outage
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Filed Under: FAQ Topics, faqs

Operation and Maintenance

November 24, 2015 by ecadmin

  • My fan kit is noisy. What can I do?
  • Why am I feeling a cold draft from my fireplace?
  • How do I clean the glass?
  • How often do I have to clean my fireplace and vent?
  • Can I operate my fireplace with the fan off?
  • The mantel on my fireplace is unusually hot.
  • How to start up your Quadra-Fire pellet stove after annual maintenance?
  • Do you have parts?
  • What Preventative Maintenance Services Do You Offer?
  • How do I replace the igniter on my Quadra-Fire Mt. Vernon stove or insert?
  • How do I reset my QuadraFire Mt. Vernon stove or insert?
Read More

Filed Under: FAQ Topics, faqs, Help and Support

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Visit Enchanted Fireside’s showroom for a large selection of fireplaces, stoves, and inserts and personalized consultation from our team of designers and hearth experts.

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Phone & Hours

1-800-782-5500

TUES-SAT: 10AM-4PM
SUN-MON: CLOSED

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728 W Boylston St, Worcester, MA 01606

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Enchanted Fireside

3 days ago

Enchanted Fireside
The Big Green Egg is the PERFECT grill for everyone! From the backyard cook to the world’s most acclaimed chefs – all sharing a love of great flavor, simplicity and the convenience of the most versatile grill in the world. Stop by Enchanted Fireside TODAY to pick out your new grill! enchantedfireside.com/grills/#BigGreenEgg #EnchantedFiresideClick the link below for great recipes!biggreenegg.com/recipes ... See MoreSee Less

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